Check the following: The network cable is connected to network devices such as the printer or a hub Network devices, such as a hub, are turned on. Incorrect IP address is assigned to the printer. Confirm IP address setup of the network device hub, router, or access point. Contact your network administrator for assistance.
Check whether or not the DHCP function for the access point is enabled. If it is disabled, change it to enabled. Confirm IP address, subnet mask, and default gateway setup. Go back to the SB6. Any fix I can try before going back to the SB6? Accepted Solution. I want to thank everyone for their effort and advice on this topic.
I tried all of the remedies, given to me from Epson and Comcast. The best advice came from the forum, thank you and I learned much about making changes to my wifi. I tried seperating the 2. Found out my Epson printer only goes 2. In the end, it was a trip back to the comcast store to exchange the SB7 back for the SB6, of which they had in stock, so a small win for me.
One telling detail, was when I went through the return process and the cust service rep had place the SB7 on the return shelf, there were dozens of new shiny SB7's on the shelf and only 3 or 4 of the SB6's. Got home, hooked up the SB6, reestablished printer conection and happy ending.
Using the Xfinity App , or this browser link , logon to your account, and temporarily separate or turn off the WiFi 5GHz band. I'm having problems installing the software. How do I print double-sided? The quality of my printed output is unacceptable. Cloud or Mobile. Select the questions to view the answers Where can I find information about Epson iPrint app?
Copy or Print. Select the questions to view the answers How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order? Printing is slow. How do I print a borderless photo from Windows or my Mac? Can I print on transparencies? How do I restore the colors in faded photos? How do I use the control panel buttons to copy a document or photo? Printing and scanning seems slow on my product when I use a wireless connection router or access point.
I can print wirelessly to my product on my home network, but I can't print when I connect the same computer to a VPN virtual private network. It takes a long time to copy a document. Error Messages or Lights. I see the message Installation Failed or Installation could not be completed due to the following error: 0x11 when I install my product software.
I see the message Cannot connect to Internet in Windows 8. How do I send a fax? What are speed dial and group lists and how do I create them for my fax numbers? Can my product still send and receive a fax if an ink cartridge is expended or not installed?
How do I create a header for my faxes? Will I lose faxes stored in the fax memory if my product is turned off?
I'm having trouble sending or receiving faxes. How do I change the baud rate on my fax? How do I use an answering machine with my fax? Can I use a pre-paid calling card to send a fax? My product is unable to receive faxes after I changed the number of rings to answer, V. When I send a hand-written fax, the recipient can't read the fax content. How do I confirm my fax was sent?
Will my fax still go through if I receive an ink expended or other error during transmission? How do I add a delay when I fax to an International number? Can I use the Fax Utility software to send a fax over a wireless network? How do I restore my original fax settings? How do I clear the fax header on my product? I can send a fax but can't receive one. What is the difference between Auto and manual answer? I can receive faxes but not send them.
How many pages can I store in the fax memory? Can I use digital voicemail with my fax? How do I print faxes stored in the fax memory when my product has an expended ink cartridge?
The fax header gets cut off when I send a fax. I cannot access the fax settings on my product's control panel. Image Quality or Appearance. Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan.
Select the questions to view the answers The color ink cartridge is expended even though I print in black only. Why does this happen?
How do I know when an ink cartridge needs to be replaced? I replaced an ink cartridge and my product shows that the same ink cartridge is expended. Which ink cartridges should I use with my product?
I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal? How do I change the ink cartridges? How long should an ink cartridge remain in my product if it's not used often?
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