The Add Roles and Features Wizard will appear iv. NET Extensibility 3. NET Extensibility 4. NET 3. NET 4. When the software installation is complete, then close the dialog and reboot the computer b. In order to get to this utility please do the following: i.
Navigate to the Windows Control Panel ii. This will cause Windows to install the required components. Note: It may prompt you for the Operating System media when doing this so it is recommended to have that available if needed.
After the required options are installed, then reboot the computer. Make sure that the installer is run by a Local System Administrator on the computer.
From the menu choose to install Proficy WebSpace iii. Accept the license agreement when prompted iv. It is suggested to use the default installation location if possible, but this can be modified as needed.
When prompted for a Logon, please leave the user name and password fields blank. Let the installation finish, and then reboot when complete. The server must also have WebSpace 4. Select the any default prompts that may be required through the configuration process. Install WebSpace 5. If these redistributables are not installed first, then WebSpace will not function properly as it will not be able to launch screens. Both the bit and the bit versions of the redistributables must be installed.
When the installation process finishes then reboot the system to complete the installation. NET 3. Launch the InstallFrontEnd. Go through the installation and let it complete iv. Reboot the system when the installation is finished. Again, make sure that the installation is run as a Local System Administrator account.
Install the SIM iii. Reboot when complete 4. The following steps outline the installation of these components and IIS: a. Using the Computer Manager select the Server Roles tab. The Add Roles and Features Wizard will appear iv. NET Extensibility 3. NET Extensibility 4. Delay Between Retries - Time between notification retry.
Delay After - Allow time for the user to address the alarm before moving onto the next contact. A strategy is the list of policies put in place when the alarm occurs. This includes the starting, stopping and re-notification actions. The alarm will occur which will start the strategy. Basic Strategies shown here are available on any license, and the Advanced Strategies require the Advanced license.
Start Tactic — Which callout list will be started. Stop Condition — When to stop the callout list. The stating, stopping and renotifying policies should be determined by the end-user during the configuration of WIN Bringing Alarms into WIN These are Filters and Imports. It is recommended you use Filters, as it is a dynamic process. As such, Filters do not consume as much memory and other resources of the server.
Testing and Troubleshooting. By now all the following steps have been completed:. The next step is to trigger a test alarm and verify it was sent to the proper user. O pen windows explorer and find the Log Viewer tool. Verify the alarm was sent to the appropriate strategy:. Double click the alarm for more information about the dispatch process:. Technical Support. To create a support case, you will need either your Maintenance Support number or your CD Tracking number. You can create a Case online or contact the product support line:
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